WPS Provides yearly administration contract for generator support, reserve control application, and modified items to tailor the business particular needs of our clients.
We assure our customers to keep their units running with minimum downtime. Our highly-qualified teams of after-sales service (Customer care) are well trained, and Engineers are available 24×7 for all our clients.
After sales service of the products sold by world power solutions we taken care by our group concern WPS Professional GENERATOR MAINTENANCE SERVICE Engineers
The Service Department consists of highly skilled and experienced Engineers to work on CUMMINS, PERKINS, VOLVO Engines, headed by a Senior Service Engineer under the able Guidance of our director during warranty, service is provided by the respective Agencies appointed by the Engine and Alternator Manufacturers and Our service department co-ordinates with the services of various Agencies and also assists the agencies whenever necessary. WE OFFER MOBILE ASSISTED SERVICES through WPS Professional Engineers to all our customer clarifications and inquiries to ensure immediate response and individual attention. Anyone who approaches us, encounter the least inconvenience due to their problems or requirements.
WE ARE EQUIPPED WITH AN EXCELLENT AND EXPERIENCED GROUP OF SERVICE ENGINEERS, who possess the skills to carry out the Servicing, Rectification’s, Trouble Shooting and Major Overhauling of the Generator Set.
We request you to kindly approve and include WORLD POWER SOLUTIONS Gensets as one of your power provide and add us in your list of approved makes and empanel our company in your vendor list for Gensets. We also request you to share with us your valuable Inquiries for procurement of D.G.Sets, for the upcoming Projects.
We look forward to build long term Business Association with your esteemed organization.
The main aim of our company is to provide values to our customers. In consultation service, customers will be given a chance to have a detailed discussion regarding the requirements of the product, outage planning, scope of work, schedule, recommendations, parts, AMC, as well as the interested client will be briefed regarding the latest offers.
In this service the company staff visits the place where the generator has to be installed; and as per the requirement and assessment of the place, the customer is offered and accompanied with the generator.
This service includes all the technical work required for processioning and installing the generator on the location. These technical works may include Radiator Duct, silencer pipe along with insulation and glanding, testing and commissioning of generator
WPS provide advance synchronizing system with highly sensing of power with the best solution of fuel cost saving and smooth operation, all generator will be used as single unit or parallel auto syncing and manual operation option, all option available in one system to meet user demand.
After Sales Services:
Our company also provides after sales technical services which includes routine maintenance of generators, oil change, filter change, repair and electric work services
WPS also Provide AMC contracts (annual maintenance contracts) for standby generators, our qualified team will assure the machine in ready condition to start at any time
24/7 Call Center:
Our company provides 24/7 call services, where customers can call and inform us about their problems after which our responsive team will take immediate action to correct the fault and provide smooth power to client at site.
Our company works with you to provide the necessary professional repairs to ensure that your generator continues running with best performance. We keep ready service team who pays visit to site as soon as the client registers a complaint or a call.
Availability of Spare Parts:
WPS keeps wide range of fast moving parts as well the major parts, in order to serve customer better and insure their need of parts served at the shortest possible time, Company has the capability to provide replacement or upgraded spare parts. These parts are not only of the highest quality, but they are produced using the latest technology.